Terms and conditions
Welcome to our event! By making a reservation or purchasing a ticket, you agree to the following terms and conditions:
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Ticket Purchase: All ticket sales made are final. No refunds or cancellations will be permitted once the ticket has been purchased. There is a minimum consumption per adult of $25.00 for any ticketed event, unless another amount is mentioned on the advertisement.
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Online Reservations for Dinner and Shows Please be on time for your reservation, we recommend you arrive 15 mins before your reserved time. We only hold your table for 15 minutes after your reserved time. After the 15 mins your reservation will be considered a “NO SHOW”. You will be charged the “NO SHOW” fee for the amount of the minimum consumption for the evening you reserved for on the same credit card that was used to make your reservation online. We ask that you give us a confirmation notice at least 10 hours prior of your reservation date and time with the final amount of guests in your reservation. If less people show up and we are not notified in advance, you will be charged a $55.00 fee per person for who did NOT show up.
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For reservations made on Holidays or special events the NO SHOW FEE is the amount of the full Price stated for that date. Cancellations must be made 48 hours in Advance of your reservation date.
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Dining Options for Dinner and Shows: Prix-Fixe Dinner & Show Experience
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To further simplify and enhance your visit, we offer a Dinner & Flamenco Show experience, featuring a prix-fixe menu that includes beverages, dinner, and the live flamenco performance. There is a minimum Prix fixe menu per adult of $65.00 to attend any dinner and show, unless another amount is mentioned on the advertisement for any Holiday or Special Event.
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We recommend you visit www.cavamiami.com or call 305-433-7666 to find out our specials. FLAMENCO shows run between 45 to 60 mins depending on how many artists are performing on that particular evening. We ask that during the live performances to please keep silence so that all the other customers can enjoy the show.
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Arrival Time: Guests are required to arrive at their reservation time or 15 mins prior to ensure a smooth check-in process. Late arrivals may result in restricted access to the event.
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Show Time: The event will commence promptly at the time mentioned. We encourage all attendees to arrive on time for the reservation to fully enjoy the experience.
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Cancellation Policy: Due to the nature of the event, all tickets are non-transferable and no cancellations will be accepted. All online reservation cancellations must be made 24 hours prior to the reservation date and time by calling or texting via sms or whatsapp at 1-305-433-7666 or on your original reservation confirmation when you made your reservation.
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Refund Policy: All ticket purchases are final. In the event of a cancellation or rescheduling of the event by the organizers, information regarding potential refunds will be communicated in a timely manner.
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Code of Conduct: Attendees are expected to conduct themselves in a manner that is respectful to other guests and staff. We reserve the right to remove individuals from the event who do not adhere to this policy.
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Liability Waiver: By attending the event, you acknowledge and accept that you participate at your own risk. The organizers are not responsible for any personal injury, loss, or damage to personal property.
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Sales Taxes: 8% sales tax is automatically added to your bill. 7% is for Florida state tax and 1% is for Miami Dade Restaurant Tourist Tax
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Service charge: mandatory 20% service charge apply to all purchases. This service charge is not a gratuity. Any additional gratuity is optional and will be shared among our service staff.
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Gratuity or Tips: Any gratuity or Tip is optional and will be shared among our service staff.
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Promotions & Specials: Can not be combined at the same table during your reserved time. You must be over 21 yrs of age & show State I.D. to be served any alcoholic beverages.
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Changes to Policies: The organizers reserve the right to modify these terms and conditions at any time. Attendees are encouraged to review them periodically.
We appreciate your understanding and cooperation. We look forward to seeing you at the event!